Are you planning a stay at THB Cala Lliteras? Before you make your decision, let me give you the inside scoop on what this property has to offer. From price and facilities to services available, this article will help you make an informed choice for your upcoming stay.
The Truth Behind the Ratings
Each review score at THB Cala Lliteras falls between 1 and 10. To obtain the overall score, all the review scores are added up and then divided by the number of reviews received. Guests can also provide separate subscores for crucial areas such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. These subscores and the overall scores are independent of each other, offering a comprehensive assessment.
Genuine Guest Reviews
When reviewing an accommodation, you can only submit a review on our platform if you have actually stayed at the property or visited it. We value your feedback, and if you ever need to edit a review you have already submitted, our Customer Service team is here to assist you.
Fighting Fake Reviews
We take the authenticity of our reviews very seriously. Our dedicated team, along with automated systems, works tirelessly to identify and remove any fake reviews from our platform. If you come across anything suspicious, please report it to our Customer Service team, and our fraud team will thoroughly investigate the matter.
What We Won’t Publish
While we would love to showcase every review, both positive and negative, there are certain guidelines we follow. We do not display reviews that include politically sensitive comments, promotional content, illegal activities, personal or sensitive information (such as emails, phone numbers, or credit card details), swear words, sexual references, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines.
Keeping Reviews Relevant
To ensure that reviews remain relevant, we only accept reviews submitted within 3 months of checking out. Additionally, we may stop displaying reviews that are older than 36 months or if the property undergoes a change in ownership.
A Dialogue Between Accommodations and Guests
At THB Cala Lliteras, accommodations have the opportunity to reply to reviews. This open dialogue allows both guests and accommodations to address any concerns or express their appreciation.
Sorting and Filtering Reviews
When browsing through multiple reviews, the most recent ones will appear at the top. You can also sort and filter reviews based on different criteria such as time of year, review score, and more.
Transparency in External Reviews
Sometimes, we may display external review scores from other well-known travel websites. Rest assured, we always make it clear when we do this, ensuring transparency in the information we provide.
Guidelines and Standards
Our guidelines and standards are designed to maintain a relevant and family-friendly environment on Booking.com. We encourage detailed contributions that help others make informed decisions. Please avoid personal, political, ethical, or religious commentary. Promotional content will be removed, and any issues concerning Booking.com’s services should be addressed to our Customer Service or Accommodation Service teams.
Global Audience, Universal Etiquette
We kindly request that contributions be appropriate for a global audience. Please refrain from using profanity or attempting to convey it through creative spelling in any language. Hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are strictly prohibited.
Genuine and Unique Perspectives
Your contribution holds immense value when it is genuine and unique to your experience. We highly appreciate original and unbiased reviews. It is important to note that property partners of Booking.com should not post on behalf of guests or offer incentives in exchange for reviews. We strictly prohibit any attempts to reduce a competitor’s rating through negative reviews.
Respecting Privacy
We respect the privacy of others. Booking.com makes every effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details to ensure the privacy of our users.
Opinions Expressed
The opinions expressed in contributions belong solely to Booking.com customers and properties. They do not represent the opinion of Booking.com. As a distributor, Booking.com does not accept responsibility or liability for any reviews or responses. We are not a publisher of these comments and responses and have no obligation to verify their content.
Sorting Options
By default, reviews are sorted based on the date of the review and additional criteria to display the most relevant reviews. You can also explore additional sorting options based on the type of traveler or review score.
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Now that you are aware of how THB Cala Lliteras is reviewed, you can confidently choose your stay based on genuine and reliable information. Happy exploring!
